Privacy policy

Last updated October 26, 2026

K0mplexity is built so that its server knows as little about you as possible. Your messages and photos are end-to-end encrypted, your precise location never leaves your phone and there are no ads, analytics or trackers. This policy explains what the server does hold, why and for how long.

Who is responsible

K0mplexity is run by Lewis Hussey, a private individual in the Netherlands, who is the data controller under the General Data Protection Regulation (GDPR). You can reach him at support@k0mplexity.com.

What we never collect

What the server holds

DataWhyLegal basisHow long
Username and passkey public keyTo create your account and sign you inContractUntil you delete your account
Confirmation that you are 18 or olderTo keep the app adults-onlyContractUntil you delete your account
Blurred placeholder of your profile photo, your bio and the day you joinedTo show your public profileContractUntil you delete your account
Facets, interests and the archetype worked out from themTo show your profile and work out match scoresContract, and explicit consent for facets about sensitive topicsUntil you delete your account or remove them
The 5 km area you are inTo show people near you and rounded distancesContractReplaced each time it updates
When you last used the appTo show others whether you are onlineContractReplaced while you use the app
How many messages, photos, profile photo shares, reactions and group messages you have sent, how many voice and video calls you have started, and on how many days you used the appTo understand how the app is used, improve it and help moderators judge reportsLegitimate interestUntil you delete your account
Your public encryption keySo others can encrypt messages to youContractUntil you delete your account
Push notification tokenTo notify you of messages and callsConsentUntil you turn notifications off or delete your account
Encrypted messages, photos and reactions, with their typeTo deliver themContractUntil delivered, 30 days at most
Who is calling whom, voice or video, and whenTo ring the other phone and connect the callContractUntil the call ends, 1 day at most
Blocks and reports, including texts you choose to attach to a reportTo keep people safe and moderate the appLegitimate interestKept for moderation
Bans and fingerprints of banned passkeysTo stop banned people from coming backLegitimate interestUntil unbanned, also after the account is deleted

The counts of what you sent and started are only running totals that go up by one each time. They never record who you messaged or called, the date and time of anything you sent, how long a call lasted or what was sent, and other users can't see them.

Facets can describe sensitive things about you, such as your gender, orientation, beliefs or politics. These are always optional and only added when you pick them, which is how you give your explicit consent. You can remove them at any time in Edit profile.

If you don't open the app for 12 months, your account and all of its data are deleted from the server. If notifications are on, you get a reminder 30 days before. Opening the app at any time before then keeps your account.

What other people can see

Other users can see your username, the blurred placeholder of your photo, your bio, facets, interests and archetype, how long ago you joined, whether you are online or how long ago you were last seen, and a rounded distance such as “25 km away”. They only see your real photo if you choose to share it with them.

What stays on your phone

Your conversations, photos and private encryption keys are kept on your phone in encrypted storage. We can't read them and they are not part of what the server holds. Deleting the app or your account removes them from your phone. People you chatted with keep their own copy of your conversations on their phones.

Calls

Voice and video calls go directly between the two phones and are encrypted, so they never pass through our server. To connect directly, each phone learns the other's IP address, and the phones briefly contact public connection servers run by Google and Cloudflare, which also see your IP address. Calls are only possible between people who have already chatted for a while.

Reports and moderation

When you report someone, you can add a note and choose to attach the last 20 texts from your conversation. These texts are sent without end-to-end encryption so a moderator can read them, with only who sent each one and when. Photos and anything else from the conversation are never shared. Moderators can ban accounts that break the terms.

Who helps run K0mplexity

Some of these providers are based outside the European Union. Where your data leaves the EU, it is protected by the EU-US Data Privacy Framework or the European Commission's standard contractual clauses. The server and our hosting providers may keep technical logs, which can include IP addresses, for a short time to keep the service running and secure.

Your rights

Under the GDPR you have the right to:

To use any of these rights, email support@k0mplexity.com. Because we don't know your email address, we may ask you to confirm the request from inside the app.

Age

K0mplexity is only for people who are 18 or older. Accounts of people under 18 are removed when we learn about them.

Security

Encryption happens on your phone with libsodium, a well-tested cryptography library. Data in transit uses HTTPS, and access to the database is limited to what each person is allowed to see.

Changes

If this policy changes, the date at the top changes too. For important changes we will also let you know in the app.